Recently as I listened to the accolades by persons with whom I worked in one institution, it struck me that their recollection had nothing to do with the fact that I lead the transformation of the organization to a well known and regarded one, nor did it have anything to do with the first patent and ISO accreditation obtained under my leadership, neither was it about the strategic partnerships forged with the private sector ….NO! It was all about the way I made them feel. Yes! The key to success is to invest in people …everytime !